Last updated: July 2026

This Privacy Policy explains how LUSH PUGLIA STAYS collects, uses and protects personal data when visitors use this website, contact us or make a booking.

1. Data controller

The data controller is:

LUSH PUGLIA STAYS

Ceglie Messapica, Puglia, Italy

Email: info@lushpugliastays.com

2. Personal data we may collect

We may collect and process the following personal data:

- Name and surname

- Email address

- Phone number

- Country of residence

- Booking details, including arrival and departure dates

- Number of guests

- Payment and transaction information, where applicable

- Messages or requests sent through the website or booking platform

- Identification details required for check-in and legal guest registration

- Technical data related to website use, such as cookies, language settings, currency settings and booking system functionality

3. Why we process personal data

We process personal data for the following purposes:

- To respond to enquiries

- To manage booking requests and reservations

- To provide accommodation services

- To process payments and booking-related administration

- To comply with legal obligations, including guest identification and registration requirements

- To communicate important information before, during and after a stay

- To improve the website and guest experience

- To protect the security of our website, booking system and services

4. Legal basis for processing

We process personal data where it is necessary:

- To take steps before entering into a booking agreement

- To perform a booking agreement

- To comply with legal obligations

- For legitimate business interests, such as managing enquiries, improving services and protecting the security of our systems

- Based on consent, where consent is required, for example for certain non-essential cookies or optional communications

5. Sharing of personal data

Personal data may be shared with selected third parties where necessary, including:

- Lodgify and booking technology providers

- Payment service providers

- Website hosting and technical service providers

- Cleaning, maintenance or guest service providers, where required for the stay

- Public authorities, where required by Italian law

- Professional advisors, where necessary for accounting, legal or administrative purposes

We do not sell personal data.

6. International transfers

Some service providers may process data outside the European Economic Area. Where this happens, we rely on appropriate safeguards as required by applicable data protection law.

7. Data retention

We keep personal data only for as long as necessary for the purposes described in this Privacy Policy, including booking management, legal obligations, accounting requirements and dispute prevention.

8. Guest identification data

Guests may be required to provide identification details before or during check-in, as required by Italian regulations. These details are used only for legal guest registration and accommodation management purposes.

9. Cookies

This website uses cookies and similar technologies. More information can be found in our Cookie Policy.

10. Your rights

Depending on applicable law, you may have the right to:

- Access your personal data

- Request correction of inaccurate data

- Request deletion of your data

- Request restriction of processing

- Object to certain processing

- Request data portability

- Withdraw consent where processing is based on consent

- Lodge a complaint with a data protection authority

11. Contact

For questions about this Privacy Policy or to exercise your privacy rights, please contact us at:

info@lushpugliastays.com